1.    Introduction

1.1   GrowHab (“we”, “us”, “our”) is a trading name of Mr Rajeesh Viswanathan (ABN: 13 642 383 473) and is committed to protecting the privacy of individuals and handling personal information responsibly. 

1.2   This Privacy Policy explains how personal information is collected, used, stored, and disclosed in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1.3   By accessing or using this website, you consent to the practices described in this Privacy Policy. 

2.  Personal Information Collected

2.1   Personal information collected may include: 

a)   name.

b)   email address. 

c)   telephone number. 

d)   property preferences and investment criteria voluntarily provided. 

e)   information submitted via enquiry forms, consultations, or downloads.

f)    technical data such as IP address, browser type, device information, and website usage data.

2.2   Only information reasonably necessary for business operations is collected.

3.  Collection of Personal Information

3.1   Personal information may be collected when you: 

a)   submit an enquiry or contact form. 

b)   book a consultation or strategy call. 

c)   subscribe to updates or communications. 

d)   download resources or reports. 

e)   communicate via email or telephone. 

f)    browse this website, including through cookies and analytics tools. 

4.  Use of Personal Information

4.1   Personal information may be used to:

a)   provide buyer’s agent and property advisory services.

b)   respond to enquiries and communications. 

c)   assess property suitability. 

d)   send educational or marketing communications where permitted by law. 

e)   improve website functionality and user experience. 

f)    comply with legal obligations. 

4.2   You may opt out of marketing communications at any time.

5. Disclosure of Personal Information

5.1   Personal information is not sold, rented, or traded. 

5.2   Disclosure may occur to:

a)   service providers such as CRM, hosting, and analytics providers. professional advisers. 

b)   assess property suitability. 

c)   property-related professionals, with consent. 

d)   regulatory authorities where required by law.

6.  Overseas Disclosure

6.1   Some service providers may store data outside Australia.

6.2   Reasonable steps are taken to ensure privacy protections are consistent with Australian standards. 

7.  Cookies and Analytics 

7.1   Cookies and analytics tools are used to analyse traffic and improve performance. 

7.2   Cookies do not personally identify individuals.

7.3   Disabling cookies may affect website functionality.

8.  Data Security 

8.1   Reasonable measures are taken to protect personal information. 

8.2   Absolute security of data transmitted over the internet cannot be guaranteed. 

9.  Access and Correction 

9.1   Requests for access or correction may be made in writing.

9.2   Requests will be handled within a reasonable timeframe.

10.  Retention 

10.1   Personal information is retained only as long as necessary or required by law. 

10.2   Information no longer required is securely destroyed or de-identified. 

11.  Third-Party Websites 

11.1   Links to third-party websites are provided for convenience only. 

11.2   No responsibility is accepted for third-party privacy practices. 

12.  Amendments 

12.1   This Privacy Policy may be amended from time to time.

12.2   Updates will be published on this website. 

13.  Contact Details  

13.1   Privacy enquiries may be directed to: 

Email: admin@growhab.com.au